RME Support
RME Audio - Live, Studio & Broadcast Solutions
Your local support specialist:
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Innovative Music Australia Pty Ltd.
Unit 5-Howley Place 31-37, Howleys Road VIC 3168Notting Hill
AUSTRALIA
0061-03-95 400 658
support@innovativemusic.com.au
www.innovativemusic.com.au
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Audio AG (AUSTRIA)
Am Pfanderling 60 85778Haimhausen
AUSTRIA
support@rme-audio.com
www.audioag.de
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Almar Co. Ltd.
121 Knyaz Boris I str. 1000Sofia
BULGARIA
+359-2-9533314
support@almar.bg
www.almar.bg
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Erikson Audio
21000 TransCanada Highway H9X 4B7Québec
CANADA
(514) 457 2555
support@eriksonaudio.com
www.eriksonaudio.com
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VIDEOMEDIA LTDA.
Maria Luisa Santander 575Providencia Santiago
CHILE
0056-2- 341-1718
soporte@videomedia.cl
www.videomedia.cl
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Beijing Synthax Technology Company Limited
Room802, Building 10, Jianwai SOHO, No. 39 East 3rd-Ring Road, Chaoyang District 100022Beijing
CHINA
+86 10 58698460/1
support@synthaxchina.cn
www.synthaxchina.cn
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Disk Multimedia s.r.o.
Sokolská 13 680 01Boskovice
CZECH REPUBLIC
00420-516 454 769
r.m.e@disk.cz
www.disk.cz
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Studiotec Oy
Kuusiniemi 2 FIN-02710Espoo
FINLAND
+358 (0) 207 512 334
topi.suuronen@studiotec.fi
www.studiotec.fi
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Freevox
22 Rue Edouard Buffard 77144Montevrain
FRANCE
+33 (0) 820 230 007
contact@freevox.fr
www.freevox.fr
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Audio AG (GERMANY)
Am Pfanderling 60 85778Haimhausen
GERMANY
support@rme-audio.com
www.audioag.de
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Synthax Hong Kong Limited
Unit 509, 5/F., Tower A, Regent Centre, 63 Wo Yi Hop Road, Kwai ChungHong Kong
HONG KONG
+852 3158 0219
support@synthax.hk
www.synthax.hk
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Tonabudin Ltd.
Sunnuhlid 12 IS-603Akureyri
ICELAND
00354-4621415
tonabudin@tonabudin.is
www.tonabudin.is
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MidiWare Srl
Via Cassia, 1081 00189Roma
ITALY
0039-06-30363456
supporto@midiware.com
www.midiware.com
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Synthax Japan
2-22-21 Akasaka MinatokuTokyo
JAPAN
+81-3-3560-6645
www.synthax.jp/support/mail/
www.synthax.jp
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KDM Trading Co Ltd
1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240Bangkok
KAMBODIA, MYANMAR, BURMA
0066-2718-6085
support@kdm.co.th
www.kdm.co.th
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Midiaudio Ltd.
Laisves al. 26 3000Kaunas
LITHUANIA
00370-37-223288
support@midiaudio.com
www.midiaudio.com
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KDM Trading Co Ltd (MALAYSIA)
1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240Bangkok
MALAYSIA
0066-2718-6085
support@kdm.co.th
www.kdm.co.th
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Amptec BVBA
Duifhuisweg 11 3590Diepenbeek Belgium
NETHERLANDS
+32 (0) 11 28 14 58
support@amptec.be
distribution.amptec.be
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Innovative Music Australia Pty Ltd.(NZ)
Unit 5-Howley Place 31-37, Howleys Road VIC 3168Notting Hill
NEW ZEALAND
0061-03-95 400 658
support@innovativemusic.com.au
www.innovativemusic.com.au
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ProLyd
Mølleparken 4 0459Oslo
NORWAY
0047-23-19-96-00
post@prolyd.no
www.prolyd.no
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Audiostacja s.c.
ul. Glowna 20A 03-113Warszawa
POLAND
+48 022 616 1386
serwis@audiostacja.pl
www.audiostacja.pl
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Sound Service
Stefana Kralika 10 841 07Bratislava
SLOVAK REPUBLIC
+421 903 775 897 (RME Hotline)
rme-support@soundservice.sk
www.soundservice.sk
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Wild & Marr
1 Alec Rd (Cnr Pyramid & Alec) 1609Edenvale
SOUTH AFRICA
+27 11 974 0633
sound@wildandmarr.co.za
www.wildandmarr.co.za
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Soundcat
Level 2 Samsung Bldg. 17, Wonhyo-ro 48-gil 04366Yongsan-gu Seoul
SOUTH KOREA
+82 2 1800 7435
info@soundcat.com
www.soundcat.com
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Benum Sweden AB. (Pro Line)
Västberga Allé 26 126 30HÄGERSTEN
SWEDEN
0046-8-20 77 10
sweden@benum.com
www.benum.se
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Soundware Sweden (Premium Line)
Stockholmsvagen 116B 187 30Taby
SWEDEN
0046-8-527 127 50
support@soundware.se
www.soundware.se
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MusicNetwork AG
Lerzenstrasse 8 CH-8953Dietikon
SWITZERLAND
0041-444542030
support@musicnetwork.ch
www.musicnetwork.ch
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MidiMall Inc.
1F, No:3, Alley 46, Lane 553, Sec. 4, ChungTsao Rd.Taipei
TAIWAN
00886-2-87875323
support@midimall.net
www.midimall.com.tw
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KDM Trading Co Ltd (THAILAND)
1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240Bangkok
THAILAND
0066-2718-6085
support@kdm.co.th
www.kdm.co.th
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BL Muzik
Cemiltopuzlu Cad, 25/5 SelamicesmeIstanbul
TURKEY
0090-216-3862898
blmuzik@blmuzik.com
www.blmuzik.com
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Real Music Ltd
19a, Povitroflotskyi av 03049Kiev
UKRAINE
+380 44 351-29-51 (internal 205)
service@realmusic.ua
www.realmusic.ua
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Synthax Audio (UK) Ltd.
Unit 13, Sovereign Park Cleveland Way HP2 7DAHemel Hempstead
UNITED KINGDOM
+44 (0) 1727 821 870
www.synthax.co.uk/support
www.synthax.co.uk
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Synthax Inc.
6600 NW 16th Street, Suite 10 33313Fort Lauderdale Florida
USA
954-626-0674
tech.support@synthax.com
www.rme-usa.com
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macOS - RME Interface is not recognized after successful installation?
Starting with the 10.13.2 update for macOS High Sierra/Mojave/Catalina, a new security feature requires users to approve new applications that interact with the kernel, a core part of the operating system. Find out how to authorize your Interface manually in System Preferences / 'Security and Privacy'. Help for High Sierra/Mojave/Catalina Installation PDF.
RME Audio User Forum
RME provides an official web forum, accessable with any modern internet browser. Postings need a registration as forum user. Browser and Firewall should support cookies to save your username and password between visits and avoid a new login. (More information about Privacy Policy)
The official RME forum puts you in contact with many other RME users from all around the world. Often you will find this a source for quick help, but it's also fun just to share experience with others.
Please note: As this is a world wide forum, the preferred language is English. Please note also the forum is not an official support substitute. A gapless reply to support question is not possible, due to the plenitude of postings.
Please check also All manuals of the current and former RME products.
Product Registration
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Support International
Tel.: +49 8133 / 9181 51
| Monday - Wednesday 12:00 - 17:00 Thursday 13:30 - 18:30, Friday 12:00 - 15:00 |
E-Mail Support international: support@rme-audio.com |
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