RME Support

RME Audio - Live, Studio & Broadcast Solutions

Your local support specialist:

Please choose your country from the list or enter name and address.

AUSTRALIA

Innovative Music Australia Pty Ltd.

Unit 5-Howley Place 31-37, Howleys Road VIC 3168
Notting Hill 

0061-03-95 400 658
support@innovativemusic.com.au
www.innovativemusic.com.au
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AUSTRIA

Audio AG (AUSTRIA)

Am Pfanderling 60 85778
Haimhausen, Germany


support@rme-audio.com
www.audioag.de
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BELGIUM

Amptec BVBA

Bremakker 45 3740
Bilzen Belgium

+32 (0) 11 28 14 58
support@amptec.be
distribution.amptec.be
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BULGARIA

Almar Co. Ltd.

121 Knyaz Boris I str. 1000
Sofia 

+359-2-9533314
support@almar.bg
www.almar.bg
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CANADA

GerrAudio Distribution

3611 Development Drive K6V 5V6
Brockville Ontario

(613) 342-6999

www.gerr.com
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CHILE

VIDEOMEDIA LTDA.

Maria Luisa Santander 575 
Providencia Santiago 

0056-2- 341-1718
soporte@videomedia.cl
www.videomedia.cl
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CHINA

Beijing Synthax Technology Company Limited

Room802, Building 10, Jianwai SOHO, No. 39 East 3rd-Ring Road, Chaoyang District 100022
Beijing 

+86 10 58698460/1
support@synthaxchina.cn
www.synthaxchina.cn
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CZECH REPUBLIC

Disk Multimedia s.r.o.

Sokolská 13 680 01
Boskovice 

00420-516 454 769
r.m.e@disk.cz
www.disk.cz
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FINLAND

Studiotec Oy

Kuusiniemi 2 FIN-02710
Espoo 

+358 (0) 207 512 334
perttu.siren@studiotec.fi
www.studiotec.fi
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FRANCE

Arbiter France

22 Rue Edouard Buffard 77144
Montevrain 

+33 (0) 820 230 007
contact@arbiterfrance.com
www.arbiterfrance.com
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GERMANY

Audio AG (GERMANY)

Am Pfanderling 60 85778
Haimhausen 


support@rme-audio.com
www.audioag.de
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HONG KONG

Synthax Hong Kong Limited

Unit 509, 5/F., Tower A, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung 
Hong Kong 

+852 3158 0219
support@synthax.hk
www.synthax.hk
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ICELAND

Tonabudin Ltd.

Sunnuhlid 12 IS-603
Akureyri 

00354-4621415
tonabudin@tonabudin.is
www.tonabudin.is
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ITALY

MidiWare Srl

Via Cassia, 1081 00189
Roma 

0039-06-30363456
supporto@midiware.com
www.midiware.com
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JAPAN

Synthax Japan

2-22-21 Akasaka Minatoku 
Tokyo 

+81-3-3560-6645
www.synthax.jp/support/mail/
www.synthax.jp
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KAMBODIA, MYANMAR, BURMA

KDM Trading Co Ltd

1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240
Bangkok 

0066-2718-6085
support@kdm.co.th
www.kdm.co.th
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LITHUANIA

Midiaudio Ltd.

Laisves al. 26 3000
Kaunas 

00370-37-223288
support@midiaudio.com
www.midiaudio.com
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MALAYSIA

KDM Trading Co Ltd (MALAYSIA)

1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240
Bangkok 

0066-2718-6085
support@kdm.co.th
www.kdm.co.th
Open in google maps

NEW ZEALAND

Innovative Music Australia Pty Ltd.(NZ)

Unit 5-Howley Place 31-37, Howleys Road VIC 3168
Notting Hill 

0061-03-95 400 658
support@innovativemusic.com.au
www.innovativemusic.com.au
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NORWAY

ProLyd

Mølleparken 4 0459
Oslo 

0047-23-19-96-00
post@prolyd.no
www.prolyd.no
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POLAND

Audiostacja s.c.

ul. Glowna 20A 03-113
Warszawa 

+48 022 616 1386
serwis@audiostacja.pl
www.audiostacja.pl
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SLOVAK REPUBLIC

Sound Service

Stefana Kralika 10 841 07
Bratislava 

+421 903 775 897 (RME Hotline)
rme-support@soundservice.sk
www.soundservice.sk
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SOUTH AFRICA

Wild & Marr

1 Alec Rd (Cnr Pyramid & Alec) 1609
Edenvale 

+27 11 974 0633
sound@wildandmarr.co.za
www.wildandmarr.co.za
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SOUTH KOREA

Soundcat

Level 2 Samsung Bldg. 17, Wonhyo-ro 48-gil 04366
Yongsan-gu Seoul

+82 2 1800 7435
info@soundcat.com
www.soundcat.com
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SWEDEN

Benum Sweden AB. (Pro Line)

Västberga Allé 26 126 30
HÄGERSTEN 

0046-8-20 77 10
sweden@benum.com
www.benum.se
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SWEDEN

Soundware Sweden (Premium Line)

Kronborgsgränd 13 16446
Kista 

0046-8-527 127 50
support@soundware.se
www.soundware.se
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SWITZERLAND

MusicNetwork AG

Seestrasse 93 CH-8810
Horgen 

0041-444542030
support@musicnetwork.ch
www.musicnetwork.ch
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TAIWAN

MidiMall Inc.

1F, No:3, Alley 46, Lane 553, Sec. 4, ChungTsao Rd. 
Taipei 

00886-2-87875323
support@midimall.net
www.midimall.com.tw
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THAILAND

KDM Trading Co Ltd (THAILAND)

1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240
Bangkok 

0066-2718-6085
support@kdm.co.th
www.kdm.co.th
Open in google maps

TURKEY

BL Muzik

Fenerbahce Mah. Bagdat Cad. Kardesler Apt. No: 158d 
Istanbul 

+90 216 7001888
blmuzik@blmuzik.com
www.blmuzik.com
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UKRAINE

Real Music Ltd

19a, Povitroflotskyi av 03049
Kiev 

+380 44 351-29-51 (internal 205)
service@realmusic.ua
www.realmusic.ua
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UNITED KINGDOM

Synthax Audio (UK) Ltd.

Unit 13, Sovereign Park Cleveland Way HP2 7DA
Hemel Hempstead 

+44 (0) 1727 821 870

www.synthax.co.uk/support
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USA

Synthax Inc.

6600 NW 16th Street, Suite 10 33313
Fort Lauderdale Florida

954-626-0674
tech.support@synthax.com
www.rme-usa.com
Open in google maps
AVB Series Online Manuals
RME Audio Forum

RME Audio User Forum

RME provides an official web forum, accessable with any modern internet browser. Postings need a registration as forum user. Browser and Firewall should support cookies to save your username and password between visits and avoid a new login. (More information about Privacy Policy)

The official RME forum puts you in contact with many other RME users from all around the world. Often you will find this a source for quick help, but it's also fun just to share experience with others.

Please note: As this is a world wide forum, the preferred language is English. Please note also the forum is not an official support substitute. A gapless reply to support question is not possible, due to the plenitude of postings.

Please check also All manuals of the current and former RME products.

RME Audio Firmware and Driver Updates

Tutorials

RME Audio TotalMix FX for Beginners Tutorials Series

 

TotalMix FX Beginner's Guide

Watch the tutorial on YouTube

Tutorials

macOS High Sierra and Higher, Driver Installation for RME Audio Interfaces

 

If you have Problems under macOS High Sierra 10.13 and your RME Audio Interface is not being recognized, TotalMixFX can’t be opened or having issues with Sample Rate in the Settings dialog, please take a look at the following Video and find out how to authorize your Interface.

Watch the tutorial on YouTube

Tutorials

TotalMix FX DAW Mode for RME Audio Interfaces

 

Since the release of Version 1.30 TotalMix FX comes equipped with an alternative operational mode called the „DAW Mode“. It is essentially a more streamlined and simplified interface for users who don’t need the full feature set of TotalMix FX

Watch the tutorial on YouTube

Tutorials

RME Audio Babyface Pro and TotalMix FX for iPad

 

Apple’s iOS devices, primarily the iPad, have gained a lot of attention amongst musicians. Hundreds of music apps and software instruments have been developed in recent years, making the iPad a serious alternative to conventional music making on the computer. But the downside of Apple`s iPad is the lack of professional analog inputs and output.

Watch the tutorial on YouTube

Tutorials

How to setup Logic Pro X with RME Audio Interfaces

 

In this short beginners Tutorial you will learn how to setup an RME Audio Interface with Logic X.

Watch the tutorial on YouTube

Tutorials

How to setup Ableton Live with RME Audio Interfaces

 

In this short beginners Tutorial you will learn how to setup an RME Audio Interface with Ableton Live.

Watch the tutorial on YouTube

Product Registration

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Support International

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Tel.: +49 8133 / 9181 51

Monday - Wednesday 12:00 - 17:00
Thursday 13:30 - 18:30, Friday 12:00 - 15:00		 E-Mail Support international:
support@rme-audio.com

 

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